Frequently Asked Questions
Here you can find out all about microchipping and registering pets and about
lost / found / seen / stray animals, and what to do...
Registration
A microchip implant is an identifying integrated circuit that is typically placed under the skin of an animal. The chip, about the size of a large grain of rice, uses passive radio-frequency identification technology, and is also known as a PIT tag. Standard pet microchips are typically 11–13 mm long and 2 mm in diameter, and their installation is painless.
Microchipping pets is an effective and completely safe method for quick and reliable identification. It is the fastest and easiest way of identifying lost pets at your local vet.
Every chip has a unique number which enables instant identification of the animal and its owner, helping them reunite faster. The chip itself is not a tracking device and contains no data about the animal or the owner! To identify a chipped dog or cat, the microchip must be registered in the unified animal database...
Provide a completed and signed registration form (download it HERE)
Provide a copy of your ID (national ID or passport)
Provide a current photo of your pet
Provide a scanned copy of your pet's vaccine card
Book a microchip registration appointment at rwandanpets.com
Pay the registration fee (25,000 RWF) using Momo to CNR Transport Ltd; 400680
One of our registered Vets will come to your location in the selected time slot to register your pet.
For private owners and businesses, the registration fee is 25,000 RWF for each pet, which must be paid to us directly. You can Momo the amount to CNR Transport Ltd, #400680, when you fill out the form.
For the mobile service at your location, a one time transportation fee of 3,000 RWF will be collected on site by the veterinarian.
For non-profit rescue organizations and shelters , the registration is FREE. Please contact us for further information.
Yes, you can!
Just visit the website, and enter your pet's microchip number in the search bar. If your pet is registered in the system, the search result will display some basic information about your pet (chip number, name, species, breed, gender, date of last vaccine, missing status).
It can take as little as the same day and as long as 5 business days. If your pet's data is still not in the system after this time, please contact us.
Currently you can register microchipped cats, dogs and other pets, such as rabbits, tortoises, guinea pigs, etc.
Yes! Registration is FREE. Please contact us so we can discuss the details of registration.

Shelters and Non-profit Organizations
YES! Registering rescue animals under shelters and non-profit organizations is free!
Yes you can! Just sign up on the top right, with your shelter's information, then you can start registering your pets in the database.
You can help animals reunite with their owners.
You will have access to the owners information of any lost animal that is microchipped. Once you scan their microchip and enter the number in the system, you will gain access to the owners information.